delivery and payment
Delivery
Orders placed on working days before 16:00 (Monday to Friday) will be processed the same day and shipped via the services of post.nl. In most cases you will receive your order the next day. No packages will be delivered on Sunday and Monday.
For the other countries, everything will be shipped within 24 hours. Delivery depends on the country of delivery. After your order has been shipped you will receive a track & trace number by email.
You can always contact us if you have any questions about the shipment of your order.
For orders outside the Netherlands and Belgium, separate rates apply. These rates are displayed on the checkout page.
Payment
Payment methods
You can pay for your order with us in the following ways:
-iDeal
-Bank contact
-Overbooking
-Paypal
-Credit card
Secure online payment via your own bank within the Netherlands. With iDeal you ensure that the payment is transferred directly to our account. We can then immediately process and ship your order.
Bank contact
Secure online payment via your own bank for our Belgian customers. With Bankncontact you ensure that the payment is transferred directly to our account. We can then immediately process and ship your order.
Wire transfer / Bank transfer
If you choose payment by bank transfer when ordering, a payment information screen will be shown after completing your order. This contains all the information you need to complete your transfer. You will also receive this information by e-mail at the e-mail address you have provided. With a bank transfer it can take 1-5 days for the money to be transferred to our account.
Payment details/ Bank details
If a payment fails, you can transfer the payment manually. Do not forget to mention your name and order number. Below you will find our bank details.
IBAN: NL15ING0007601058 in the name of Kico Label
BIC: INGBNL2A
Paypal
With this payment method, your e-mail address serves as the account number for transactions. To pay, log in to Paypal with your account, enter the e-mail address and the amount to be sent on a web form and send the data.
credit card
You can immediately pay securely online with your Visa/Mastercard. It can take a few days for the money to be transferred to our account.
All prices are shown in euros, including 21% VAT and excluding shipping costs.